An important goal of the 4th floor reconfiguration is to provide better customer service through a permit center where applications for the most common permits can be processed quickly and by the staff person at the point of contact with the customer. The Permit Technician and the Planning Technician positions are central to this approach; with cross training to better serve the public, and by streamlining the process with direct interaction with other city departments such as Public Works Department and the Fire Department. The consolidating will continue supporting the City Boards and Commissions such as the Planning Board, Zoning Board of Adjustment and the Historic District Commission.
Staff Members:
W. Rhett Lamb, Assistant City Manager/Director
John Rogers, Building & Health Officer
Tara Kessler, Senior Planner
Lee Langella, Administrative Assistant
Corinne Marcou, Administrative Assistant
Michael Hagan, Code Enforcement Officer
TJ O’Brien, Code Enforcement Officer
Joel Fedorowicz, Permit Technician
Will Schoefmann, Mapping Technician
Mari Brunner, Planning Technician
Rob Allen, Food Establishment Inspector