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Health Insurance Marketplace Information

The open enrollment period for 2019 private health insurance coverage through the Affordable Care Act (also known as Obamacare) is from November 1, 2018, to December 15, 2018. You need to apply by December 15 to get 2019 coverage (unless you qualify for a Special Enrollment Period.)

You can apply for insurance online, by phone (1.800.318.2596; TTY: 1.855.889.4325), or by mail (download and print the application form and instructions).  

  • Enrollment Assistance 24/7

    Navigators are available year-round to answer questions, complete applications for Special Enrollment for those affected by a life-changing event, and participate in community outreach and education events to raise awareness about the Marketplace.

    Get help. You can sign up 24 hours a day, 7 days a week at

    You can also sign up in Spanish at

    You can call 1-800-318-2596, any time, any hour, and a trained representative will help you enroll.

  • Free In Person Assistance

    To find a local certified insurance agent or community partner assisters who can help you with the enrollment process, type in your zip code on the website.

    Agents are:

    • Trained and registered by the Marketplace; licensed in their states
    • Generally paid by insurance companies whose plans they sell
    • Required in many states to act in a consumer’s best interest
    • Can refer customers for Medicaid/CHIP help

    Assisters are:

    • Trained and certified individuals
    • Help you apply and enroll in a health plan with savings or apply for Medicaid/Children’s Health Insurance Program (CHIP)
    • Required to provide fair, impartial, and accurate information
    • Statewide assistance may also be available
  • Information Online

  • What You Need To Enroll

    If you don’t have a account, yet, you will need to create one at Keep your username and password in a safe place – you’ll need it when you re-enroll next year.

    Personal information

    For every member of your household who is enrolling you will need:

    • A social security card or permanent residence card.
    • To enroll in a health insurance plan at, you’ll need:
    • Proof of income, such as a W-2 form, 1099 form, or pay stub

    Current health information

    • List of your current doctors to see which plans cover them
    • List of your current medicines to see which plans cover them
  • Don't Wait Until The Last Minute

    The website is sometimes taken down for repairs. If it isn’t working, try again a few hours later.

  • What Is The LIbrary Doing To Help?

    The Keene Public Library is doing its part to help people in Keene connect to affordable health insurance. During the open enrollment period for coverage under the Affordable Care Act (Nov. 1 – Dec. 15, 2018), Keene Public Library is taking steps to encourage enrollment in the health insurance Marketplace. Keene Public Library and dozens of other public libraries and library systems across the U.S. have received grants from the Public Library Association (PLA), a division of the American Library Association, to do this work as part of a national partnership funded by Community Catalyst and the Robert Wood Johnson Foundation.

    Library staff are not certified to assist customers in completing the application or enrollment process but can provide technical assistance in using the library’s public computers and printers.

    Click here to learn more about PLA’s insurance education and outreach initiative, Promoting Healthy Communities: Libraries Connecting You to Coverage.

Don't miss your chance to get healthcare. Sign up at
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