Library building

Keene Public Library Now Offers Brainfuse’s HelpNow and JobNow

The Keene Public Library now offers Brainfuse – on-demand, anytime, anywhere eLearning and job coaching for all ages and levels. Brainfuse is available to library cardholders from 2 p.m. to 11 p.m. every day.

HelpNow™ provides differentiated learning solutions for users of diverse needs and background. Students communicate with live tutors using an interactive whiteboard to chat, write, draw, copy/paste text or images, and graph homework problems. HelpNow™ is available to all library patrons from the public computers at their local library or any computer with an internet connection.

HelpNow Live Tutoring: HelpNow offers live tutor access for homework help, skills building, and test preparation where after taking a quiz, the user can connect directly to a live tutor from the test center without having to return to the main page. Because HelpNow is personalized, both the student and the tutor can access quiz questions to do intensive test prep, including loading lessons on the whiteboard. All live sessions are saved and can be replayed and shared with friends and teachers by email. Using the CloudPack feature, students can store and upload MS Word, Excel, JPG, and other accepted file types directly onto the whiteboard.

HelpNow Asynchronous Services: The Writing Lab and the 24/7 Center options give users the freedom to receive assistance at any time of the day without connecting with a live tutor. Users can submit papers through the Writing Lab for detailed feedback. 24/7 Center is for non-writing assignments such as math or science. All reviews and comments from our tutors are found and stored in the Message Center, found on the student homepage.

HelpNow Study Tools: LEAP helps patrons build academic skills through targeted lessons, quizzes, and live, online tutoring. LEAP creates a learning plan based on a skills assessment taken at the beginning of the course. Flashbulb is a robust learning resource where you can find flashcards or create your own. There are many ways this can be used. Brainfuse students have created sets to use with their friends, and teachers have created sets for their students to use.

HelpNow Collaboration tools: For students who prefer to work independently and form their own online study group, HelpNow offers a set of collaborative tools – MEET and Brainwave. MEET allows students to schedule their own online sessions using the Brainfuse MEET whiteboard, specifically designed for a group setting. Brainwave is a recordable whiteboard where students can draw, write on the whiteboard, and chat, then save and email it to others for feedback.   

HelpNow Adult Learning Center

Adult Learning Center is the adult learners’ version of HelpNow™, where patrons can access High School Equivalency prep, US Citizenship test prep, resume assistance, Microsoft Office support, and Career Resources. The Writing Lab, Send Question, and Skills Building is also included in the Adult Learning Center suite. 

The JobNow™ service offers personality assessments for patrons just beginning their job search and resume and cover letter templates and examples, live interview practice, online resources, local job search websites, and more. The JobNow service also features an Adult Learning Center for going back to school or wanting to brush up on an academic skill. In the Adult Learning Center, users can also get assistance with High School Equivalency tests, the US Citizenship test, Microsoft Office help, and more.

JobNow Live Unemployment Benefits Assistance

Live unemployment benefits coaches are available to help workers determine unemployment eligibility benefits using state and federal guidelines. Filling out the application and finding the right unemployment resources can be overwhelming. During this unprecedented time, our goal is to help workers receive the benefits they are entitled to. We have attached a social media graphic to let your community know about the new feature. It is located on the homepage under the Career column. From there, you’re able to access both the live coaches as well as resources.

JobNow Job Coaches

Job coaches are available to help patrons with all job search-related questions. Besides helping beginning job seekers pinpoint their desired career field, coaches can also provide constructive suggestions on resumes, help write a professional cover letter, and give live interview practice and feedback. If you do not have time for a live session, submit your resume at any time of day through the Resume Lab, and a job coach will send it back to you generally within 1 business day with detailed feedback and suggestions for improvement. If you do not have time for a live session, submit your resume at any time of day through the Resume Lab, and a job coach will send it back to you generally within one business day with detailed feedback and suggestions for improvement. 

library logo
© 2021 City of Keene All rights reserved.